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Reporting Channel Service for Enterprises

 

The i2 Ethics Reporting Channel is an external service for your company, of primary reception and management of received complaints, whether they are from employees, suppliers, stakeholders or other interest groups.
Reception of complaints is done through different means that i2 Ethics makes available to your company (computer application, e-mail, regular mail or by telephone solutions), so you only have to worry about your business.
We have three types of services: Advanced for large companies, Essential for SMEs, and Director for the external management of your own already implemented channel.
Complaints are received by the i2 Ethics professional team, independent to your business, and through agreed procedures with your company, they will be responsible for performing the primary management of all complaints received.
Our clients rely on us, multinationals and SMEs, who trust in our experience and our good daily work. Please get to know us.

 

Download our services brochure

Experience
We are leaders in Spain and we are the first Spanish company dedicated exclusively to Reporting Channels.

 

Flexibility
Our management protocols and receiving means are adapted to your company´s needs, no matter the size, language or applicable law.

Case Management
Our team of experts in Forensic offers a personalized service. Each client has a team dedicated to the primary care and management of received complaints.

Security
Our servers are dedicated exclusively to the service are housed in Spain and have all security measures so that your information is safe and confidential.

Traceability
All actions taken by the complainants, by i2 Ethics and by your company staff are recorded in existing management systems.

Best practices
The accumulated experience over the years with large customers, allows us to advise you on the best practices for the successful implementation of your channel.

We have optional solutions tailored to your company’s needs

 

 Telephone services


Our phone services are available in several languages. We have different types of service according to your budget.

Diffusion -
Training


With our virtual classroom we can disseminate specific content and also train users and certify that they have completed such training.

Complaints’ Investigation


Research of specific complaints and by request, through our GAT Intelligence partner, authorized by the Ministry of Interior to perform corporate investigations.

Inquiries about Ethical Code


Our service allows you to have an additional channel, to receive queries about ethical code and others, making a true Communication Channel

 



Tell me more about this

 

No matter the size of your company, the language or country where you develop your business

Avoid complications with non-European companies. No need to perform data transfer contracts.

We do not require an initial investment in any of our modalities

 

 

 

i2 Ethics

All plans include


  • Primary management of complaints by our forensic team
  • Advice on good practices
  • Service dedicated servers located in Spain
  • SSL certificates
  • IP's and e-mail accounts associated with the service
  • PCI Compliance Policy, Anti-hacking, active Firewall
  • 24/7 security monitoring
  • Enabled Support Channels

About Us

i2 Ethics is a Spanish company born from the association of professionals in Consulting Services, risk management and corporate research. With a philosophy of satisfying the needs of our customers, we designed in 2011 in Spain the first external management service for internal reporting channels.

Today, we are the leading company in the Reporting Channels’ Service for companies in Spain.

 

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Gertrudis Alarcon
CEO 

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Gustavo Villaverde
Project Director 

 

i2 Ethics Blog

Gertrudis Alarcon is a ACFE member and President of ACFE Spain Chapter

 

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We work with the following partners: 

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 abuseipdb  paesslerogo  ssl247  logotruste

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